Privacy Policy

Information We Collect

We collect information you give us directly: your name, email address, phone number, shipping and billing address, and order details when you make a purchase, create an account, sign up for our newsletter, or contact us.

If you begin checkout but don’t complete your order, we save the email address and cart contents you entered so we can send you a reminder. You can unsubscribe from these reminders at any time.

We also collect some technical information automatically when you visit, such as your IP address, browser and device type, the pages you view, and how you arrived at our site.

How We Use Information

• To process and deliver your orders
• To respond to your questions and enquiries
• To send updates if you have subscribed
• To understand how our site is used and improve it

Sharing Information

We share information only with the service providers that help us run our studio and website:

• Square processes payments. We never see or store your full card number.
• Parcel and freight carriers deliver your order.
• Hostinger and Cloudflare host and protect our website.
• Our email service providers send order confirmations, replies to enquiries, and our newsletter.
• Google Analytics and Microsoft Clarity show us how visitors use our site, such as which pages are viewed and where people have trouble, so we can improve it.
• Pinterest receives information about visits and purchases on our site, including pages viewed, items added to the bag, and completed orders. To match this activity to Pinterest accounts, we may send your email address, phone number, name or address in hashed (encoded) form. Pinterest uses this to measure how our Pins perform and to show our products to people who may like them.

We do not sell your personal information, and we do not share it for any other purpose.

Cookies

We use cookies and similar technologies to keep our site working (for example, remembering your shopping bag), to understand how the site is used (Google Analytics and Microsoft Clarity), and to measure our Pinterest activity (the Pinterest tag). You can block or delete cookies in your browser settings, though some parts of the site, such as checkout, may not work without them.

Data Retention

We keep personal information only as long as needed to fulfil orders, maintain business records, and meet legal obligations.

Your Choices and California Rights

You can ask us to see, correct or delete the personal information we hold about you. California residents have these rights under state law, subject to legal exceptions. We may need to verify your identity before acting on a request.

You can unsubscribe from our emails using the link at the bottom of any message. You can limit how Pinterest uses information from websites in the privacy settings of your Pinterest account, and you can opt out of Google Analytics with Google’s browser add-on.

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