Shipping & Delivery

The delivery should be as considered as the piece itself. We work with logistics specialists who handle furniture daily, so your order arrives in the condition it left and is placed where it belongs.

Last updated November 2026

Orders ship from our showroom at 20430 Saratoga–Los Gatos Road in Saratoga, California, and we ship worldwide. Clients in Saratoga, Los Gatos, Los Altos, Monte Sereno and Palo Alto can also arrange delivery or collection at a time that suits you.

Delivery Methods & Costs

Standard Ground — $25 flat rate

Accessories, cushions and throws, table linens and smaller décor, shipped by ground in protective packaging built for transit. Standard Ground is complimentary for registered customers: sign in to your account, or create one at checkout.

• Cost $25 flat rate
• Processing Ships within 3 business days

Expedited Ground — $45 per order

For cushions, throws, table linens and other small pieces when you need them sooner. Offered at checkout when every item in your order ships by Standard Ground; not available with oversized décor, rugs or furniture.

• Cost $45 per order; $20 for registered customers
• Timing 2–3 business days in transit once dispatched

Oversized Ground — $50 flat rate

Some decorative pieces travel by ground but exceed standard parcel dimensions — baskets, large vessels, mirrors and similar. Same care, heavier packaging.

• Cost $50 flat rate
• Processing Ships within 3 business days

Rug Delivery — by size

Rugs travel by parcel or freight carrier to the delivery point. In-home placement, unpacking and installation are not included. Rug delivery is charged separately from furniture white-glove delivery.

• 4′ × 6′ $95 per rug
• 5′ × 8′ $125 per rug
• 6′ × 9′ $195 per rug
• 8′ × 10′ $295 per rug
• 9′ × 12′ $495 per rug
• 10′ × 14′ $650 per rug
• Service area Contiguous United States
• In stock Estimated delivery in 2–4 weeks
• Not in stock Estimated delivery in 2–4 months
• Quoted individually Other sizes, Alaska, Hawaii, Puerto Rico, other U.S. territories, APO/FPO/DPO military addresses and destinations outside the United States

White-Glove Delivery — $750 flat rate

Furniture and bespoke pieces are brought into your home, placed in the room of your choice, assembled where required, and the packaging taken away.

• Cost $750 flat rate, per order, one address, one scheduled window
• In stock Estimated delivery in 2–4 weeks
• Not in stock Estimated delivery in 12–16 weeks, confirmed before you order.

Tight access, stairs, elevator reservations or HOA requirements may require a custom quote. The method and cost for each piece are shown at checkout.

Service Area

The published delivery rates apply within the contiguous United States and Washington, D.C. Orders to Alaska, Hawaii, Puerto Rico, other U.S. territories, APO/FPO/DPO military addresses, and international destinations require an individual shipping quotation. Please contact our studio for delivery arrangements and pricing.

International

We ship worldwide. International freight is quoted per order, since the rate depends on the destination, the size and weight of the piece, and the route. Import duties, taxes and customs charges are set by the destination country and are additional to the shipping cost. We will quote both before your order is confirmed, so there is nothing to discover on arrival.

Shipping Protection

Every shipment is insured. If your order arrives damaged, tell us within 48 hours of delivery and send photographs of both the packaging and the piece, and we will arrange the resolution.